You no longer have to struggle with IT.
Our proven process for managing and supporting client systems has evolved over more than 20 years to become robust and highly efficient.
We proactively monitor your systems and often resolve issues before you ever notice.
Since we serve many clients, you get the benefit of our enterprise quality software without the enterprise level cost.
Our team of experts is here to cover your needs; behind the scenes, remotely, and on-site at your business.
A dedicated account manager will partner with you over the life of the relationship to help you leverage technology and grow your company.
You no longer have to struggle with IT.
Our proven process for managing and supporting client systems has evolved over more than 20 years to become robust and highly efficient.
We proactively monitor your systems and often resolve issues before you ever notice.
Since we serve many clients, you get the benefit of our enterprise quality software without the enterprise level cost.
Our team of experts are here to cover your needs; behind the scenes, remotely, and on-site at your business.
A dedicated account manager will partner with you over the life of the relationship to help you leverage technology and grow your company.
Your IT Investment Should Provide an ROI.
Often, IT can seem like a mystery that can cause you to fear you are paying too much or buying something you don’t need.
At Prosper IT, we help you quantify the return on your technology investment. If we can’t justify how a technology will provide an ROI or avoid a risk, then we won’t recommend it, providing confidence that your IT will help your business succeed
Whatever your role, this guide will help you organize your IT situation into simple, manageable pieces so you gain the clarity and confidence to align your technology with your business goals. It guides you through the process of reviewing your IT through the lens of the 3 Foundations of Healthy IT. With this new understanding, you are equipped to ensure your IT is safe, reliable, and effective.
Three easy steps to leverage Technology to grow your business.
Start your journey by meeting with our experts to discuss and assess your business.
We work with you to develop an IT service plan or project tailored to your needs.
Enjoy the clarity and alignment that allows you to get the most out of your IT.
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Overall experience with Prosper IT
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Likeliness to recommend Prosper IT
(5.0)
Overall value of Prosper IT services
Technology has really been a key value driver for us. The processes and services that Prosper implemented helped stabilize our network and allowed us to focus on more strategic initiatives than worrying about our systems.
We work with health insurance plans and have member data that must be protected. We cannot afford system downtime and a breach of any kind could be devastating. Prosper showed us how to stay in compliance and provides services to monitor our systems.
Prosper right-sized our technology and introduced us to ways to leverage that technology to achieve higer revenue levels. The ROI of using Prosper is a no-brainer!
We believe technology should help achieve business outcomes.
At Prosper IT, we know that you want to build and grow a great business. In order to do that, you and your team need more time to focus on what matters most. The problem is all the distractions with IT which make you feel frustrated and stressed out. We believe it is unreasonable to expect you and your people to be experts at IT on top of your primary jobs.
We also know that IT is essential to the success of your business. We have seen countless times how having the right IT partner can literally transform a company. However, technology changes so fast and has gotten so complex that no one person can know everything and small, isolated teams can't keep up. Our team of experts have broad exposure to various technologies and business use cases. This allows us to stay on top of the latest threats and technology advancements, implement industry best practices and standards, and utilize proven, proprietary strategic processes to align technology to your business.
We take a holistic approach to provide you with effective, reliable, and secure IT services.
STEP 1: Schedule Your Discovery Meeting
For us to get to know you and your business, we start by conducting a thorough assessment of your current software and hardware along with how those are being used to support your business today. During this step, we evaluate every piece of technology against over 300 industry best-practices, among those are HIPAA, PCI, NIST, FERPA, FINRA, GLBA, and ISO to name a few. We then discuss the challenges that are causing your frustrations and explore opportunities for your company to increase revenue, cut costs, improve compliance, and grow your competitive advantage.
STEP 2: Collaborate on a Tailored Plan
For your company to prosper, your technology must be customized to address your challenges and help you take advantage of opportunities. Based on what we discover during the assessment phase, we work with you and your team to develop the right project SOW or monthly service plan for Prosper to take responsibility of your systems, whichever best fits your needs. For those that go the subscription service route, we alleviate the concern of any surprise charges by providing a flat-fee proposal to implement any agreed upon changes to get your systems into compliance or to take advantage of any low-hanging-fruit opportunities. And, don’t worry – we don’t expect you to sign up without a committed timeline. Our proposal will include a high-level outline of what must be done and how long we expect it to take to implement. In either case, we provide a plan you can immediately implement.
STEP 3: Leverage Clarity and Alignment
We understand that you can’t afford a disruption to your business or a major delay in the schedule. That is why our project team works with your team to plan each phase of implementation around the needs of your company. Your project manager will walk you and your team through the migration to our platform based on the agreed timeline. Through each step of the migration, we maintain regular and timely communication, so you always know where the project stands. To ensure that you are completely satisfied during the implementation, and during the life of your relationship with Prosper, you are assigned an account manager for you to call on at any time with questions or concerns.
We realize that your business, your industry, and technology is always evolving and changing and it can be overwhelming to keep up with. That is why throughout the lifetime of our relationship, we work with you and your team to continually adapt to your changing needs. You don't have to be confused anymore! In plain language, we help you develop and maintain a roadmap of projects to improve compliance with standards, address challenges, and take advantage of opportunities to increase revenue, cut costs, and grow your competitive advantage, all while managing and maintaining your systems in the background.
With your systems in compliance with standards, adapted to the unique needs of your business, and being managed and maintained by Prosper, you and your company are set free to focus on what you do best!
STEP 1. Schedule Your Discovery Meeting
Start your journey by meeting with our experts to discuss and assess your business.
STEP 2. Collaborate on a Tailored Plan
We work with you to develop an IT service plan or project tailored to your needs.
STEP 3. Leverage Clarity and Alignment
Enjoy the clarity and alignment that allows you to get the most out of your technology.
