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IT Servicesto Protect and Grow Your Business

Confidently leverage IT to build the prosperous business you envision.

Systems Effectiveness
Standards Alignment
Strategy Processes

Ineffective IT may be costing you already.

Have you been frustrated by:

  • Time-Comsuming Distractions
  • Stymied Employees
  • System Downtime
  • Inability to Serve Your Customers
  • Risk of Security Breaches
  • Confusion and Complication
  • Inability to Serve Your Customers
  • Risk of Security Breaches
  • Confusion and Complication

It’s time your technology stops getting in the way and starts working for you!

You no longer have to struggle with IT.

  • Proven Management System

    Our proven process for managing and supporting client systems has evolved over more than 20 years to become robust and highly efficient.

  • Proactive Monitoring

    We proactively monitor your systems and often resolve issues before you ever notice.

  • Enterprise Quality Software Tools

    Since we serve many clients, you get the benefit of our enterprise quality software without the enterprise level cost.

  • Deep Bench of Talent

    Our team of experts is here to cover your needs; behind the scenes, remotely, and on-site at your business.

  • True Partnership

    A dedicated account manager will partner with you over the life of the relationship to help you leverage technology and grow your company.

You no longer have to struggle with IT.

  • Proven Management System

    Our proven process for managing and supporting client systems has evolved over more than 20 years to become robust and highly efficient.

  • Proactive Monitoring

    We proactively monitor your systems and often resolve issues before you ever notice.

  • Enterprise Quality Software Tools

    Since we serve many clients, you get the benefit of our enterprise quality software without the enterprise level cost.

  • Deep Bench of Talent

    Our team of experts are here to cover your needs; behind the scenes, remotely, and on-site at your business.

  • True Partnership

    A dedicated account manager will partner with you over the life of the relationship to help you leverage technology and grow your company.

Technology Return on Investment

Your IT Investment Should Provide an ROI.

Increase Revenues | Decrease Costs | Improve Efficiencies | Reduce Risk

Often, IT is a mystery that can make you fear you are paying too much or buying something you don’t need.

At Prosper IT, we help you quantify the return on your technology investment. If we can’t justify how a technology will provide an ROI or avoid a risk, then we won’t recommend it.

Steps to IT Confidence

Three easy steps to gain IT confidence and grow your business.

1
Schedule Your Discovery Meeting

Start your journey by meeting with our experts to discuss and assess your business.

2
Collaborate on a Tailored Plan

We work with you to develop an IT service plan or project tailored to your needs.

3
Leverage Clarity and Alignment

Enjoy the clarity and alignment that allows you to get the most out of your IT.

We've helped hundredsof companies overcome their IT struggles.

How can we help you prosper?

Client Ratings

(4.9)

Overall experience with Prosper IT

(5.0)

Likeliness to recommend Prosper IT

(5.0)

Overall value of Prosper IT services

Technology has really been a key value driver for us. The processes and services that Prosper implemented helped stabilize our network and allowed us to focus on more strategic initiatives than worrying about our systems.

Andrew Murphy

CFO

We work with health insurance plans and have member data that must be protected. We cannot afford system downtime and a breach of any kind could be devastating. Prosper showed us how to stay in compliance and provides services to monitor our systems.

Susan Thurgood

CEO

Prosper right-sized our technology and introduced us to ways to leverage that technology to achieve higer revenue levels. The ROI of using Prosper is a no-brainer!

Jack Williamson

Founder

Skills to Support You

Our founders have led multiple award-winning service providers.

Technology should help your business, not hurt it!

IT Should Help Achieve Business Outcomes.

  • How are you translating business needs into IT plans?
  • Is someone from IT a trusted partner at "the table"?
  • Is your IT helping you grow or holding you back?
  • Are your systems effective and reliable?
  • Are you sure your systems are secure? How do you know?
  • Is your IT team proactively preventing problems?
  • Is your help desk actually helpful?
  • How responsive is support when you call?
  • Are you sure your systems are secure? How do you know?
  • Is your IT team proactively preventing problems?
  • Is your help desk actually helpful?
  • How responsive is support when you call?

Don't leave your IT systems to chance.

Hire an expert and hand your technology over to someone you can trust.

IT Support Company

What You Get.

At Prosper IT, we know that you want to build and grow a great business. In order to do that, you and your team need more time to focus on what matters most. The problem is all the distractions with IT which make you feel frustrated and stressed out. We believe it is unreasonable to expect you and your people to be experts at IT on top of your primary jobs.

We also know that IT is essential to the success of your business. We have seen countless times how having the right IT partner can literally transform a company. However, technology changes so fast and has gotten so complex that no one person can know everything and small, isolated teams can't keep up. Our team of experts have broad exposure to various technologies and business use cases. This allows us to stay on top of the latest threats and technology advancements, implement industry best practices and standards, and utilize proven, proprietary strategic processes to align technology to your business.

We take a holistic approach to provide you with effective, reliable, and secure IT services.

Managed IT Support Business

Here's How It Works.

STEP 1: Schedule Your Discovery Meeting

For us to get to know you and your business, we start by conducting a thorough assessment of your current software and hardware along with how those are being used to support your business today. During this step, we evaluate every piece of technology against over 300 industry best-practices, among those are HIPAA, PCI, NIST, FERPA, FINRA, GLBA, and ISO to name a few. We then discuss the challenges that are causing your frustrations and explore opportunities for your company to increase revenue, cut costs, improve compliance, and grow your competitive advantage.

STEP 2: Collaborate on a Tailored Plan

For your company to prosper, your technology must be customized to address your challenges and help you take advantage of opportunities. Based on what we discover during the assessment phase, we work with you and your team to develop the right project SOW or monthly service plan for Prosper to take responsibility of your systems, whichever best fits your needs. For those that go the subscription service route, we alleviate the concern of any surprise charges by providing a flat-fee proposal to implement any agreed upon changes to get your systems into compliance or to take advantage of any low-hanging-fruit opportunities. And, don’t worry – we don’t expect you to sign up without a committed timeline. Our proposal will include a high-level outline of what must be done and how long we expect it to take to implement. In either case, we provide a plan you can immediately implement.

STEP 3: Leverage Clarity and Alignment

We understand that you can’t afford a disruption to your business or a major delay in the schedule. That is why our project team works with your team to plan each phase of implementation around the needs of your company. Your project manager will walk you and your team through the migration to our platform based on the agreed timeline. Through each step of the migration, we maintain regular and timely communication, so you always know where the project stands. To ensure that you are completely satisfied during the implementation, and during the life of your relationship with Prosper, you are assigned an account manager for you to call on at any time with questions or concerns.

We realize that your business, your industry, and technology is always evolving and changing and it can be overwhelming to keep up with. That is why throughout the lifetime of our relationship, we work with you and your team to continually adapt to your changing needs. You don't have to be confused anymore! In plain language, we help you develop and maintain a roadmap of projects to improve compliance with standards, address challenges, and take advantage of opportunities to increase revenue, cut costs, and grow your competitive advantage, all while managing and maintaining your systems in the background.

With your systems in compliance with standards, adapted to the unique needs of your business, and being managed and maintained by Prosper, you and your company are set free to focus on what you do best!

Schedule your Discovery Meeting now!

Simply select a time in the schedule tool below so you can stop being frustrated and instead enjoy a more productive business.

All plans are protected by our Client Satisfaction Commitment.